Reverse Prospecting

Reverse Prospecting

Reverse prospecting matches potential buyers with your listings. It works by searching for members who have contacts with saved searches that match your listings and are opted in to receive emails. To be eligible for reverse prospecting, a search must be attached to a contact in Contact Management and also be enabled for reverse prospecting.

All emails sent using the reverse prospecting feature are sent to the member of the MLS and not their client. This safeguards the clients contact information while still allowing listing agents to give their listings a little more visibility.

Match Your Listings to Other Members' Contacts

To search for prospective buyers for your listings, run the reverse prospecting process.

  1. Click Reverse Prospecting under Contacts on the menu.

  2. Your listings that are in Active, Pending, and Hold statuses appear on the Reverse Prospecting page. Select the listings that you want to find matches for.

  3. Click Run reverse prospecting.

  4. The Reverse Prospecting Matches page displays the Listing Member name, their associated office, and their contact information. Identifying information for the other member's contact is not included.

  5. Select members and click Email Selected, or otherwise contact members to let them know that you have a listing that their contact may be interested in.

    Match Your Listings to Other Members' Contacts

    To search for prospective buyers for your listings, run the reverse prospecting process.

    1. Click Reverse Prospecting under Contacts on the menu.

    2. Your listings that are in Active, Pending, and Hold statuses appear on the Reverse Prospecting page. Select the listings that you want to find matches for.

    3. Click Run reverse prospecting.

    4. The Reverse Prospecting Matches page displays the Listing Member name, their associated office, and their contact information. Identifying information for the other member's contact is not included.

    5. Select members and click Email Selected, or otherwise contact members to let them know that you have a listing that their contact may be interested in.

Match Your Contacts to Other Members' Listings

If another member has used reverse prospecting to match your contact to one of their listings, you may receive an email that includes your contact's name, email address, and phone number.

You can also use the Match Contacts process to find which of your contacts would be interested in a property according to their attached searches.

  1. Search for listings that you want to match to your contacts.

  2. On the search results page, click the drop-down arrow next to the MLS number for a listing and click Match Contacts.

  3. On the Match My Contacts to a Listing page, you can view the contacts who have attached searches that match the listing. Select the contacts to send the listing to.

  4. At the bottom of the page, click Email Selected Listing to Selected Contacts. The Listings to Email page will open, where you can select the information to include in the email message.

Turn Reverse Prospecting On or Off for an Individual Contact

The Reverse Prospecting option must be selected for each contact whose searches you want to make available through reverse prospecting. Use the following procedure to turn this option on or off.

  1. Click Contact Management under Contacts on the menu.

  2. Click on a contact to open that contact's details.

  3. Click the Edit Contact button.

  4. To allow members to email you about the contact's saved searches, check the Enable Reverse Prospecting box. To exclude a contact from reverse prospecting, make sure the Enable Reverse Prospecting check box is not selected.

  5. Click Save Changes.

Turn Reverse Prospecting On or Off by default

If you want to automatically turn on or off reverse prospecting for all new contacts follow these steps:

  1. Click the MLS Menu in the top left

  2. Click General Preferences under the Preferences section

  3. Select the Contact section

  4. Change Enable Reverse Prospecting by default to Yes or No

  5. Click Save